Information for Builders & Developers
dropdown menu:
Utility map request
Static pressure request
Fire Flow test
Will-serve letters
New water meter
New fire service
New fire hydrant
Flooding meter rental
Other (please explain)
Will-Serve Letters
Why do I still need a will-serve letter if I already have water and sewer services at the project address?
While there is an existing connection that provides water and/or sewer services, any new developments require will-serve letters to be obtained. This is required by the permit-issuing agency (either LA County, City of Glendale, or City of La Canada-Flintridge).
My agency asked for a “sanitation clearance.” What is a sanitation clearance and does the District provide that?
Sanitation clearance is another term for sewer will-serve letters. If the District provides sewer services to the project address, then we will provide the sewer will-serve or sanitation clearance as well.
Why do I need to pay for a “connection fee” if I already have water and/or sewer services?
The connection fee is applied to all new developments in the District. With every new development, there is additional strain on our system(s) and we must account for the additional capacity required to service the development.
How is the connection fee(s) calculated?
Please refer to Appendix E to view the water connection fee formula and appendix H to view the sewer connection fee formula.
Does the District send the will-serve letters to the permit-issuing agency or upload them to the permit portal?
No, the District does not send the will-serve letters to the permit-issuing agency or upload the documents to the permit portal. It is the property owner’s or their representative’s responsibility to send the documents to the agency.
New Water Meter
What is the process to install a new meter?
The District will determine the appropriate meter size based on the information provided in the completed water meter clearance form. A utility plan will need to be created and provided to the District. The District will provide a cost estimate. Once the cost estimate is paid, then the District will apply for the necessary permit(s). Once the permit is issued, the District will coordinate to schedule the work and install the new meter(s).
How long will it take to install a new meter?
It takes up to 4 weeks to provide a cost estimate based on timeliness of communication. Typically, it takes up to 6 weeks for the permit(s) to be issued.
What is the cost to install a new meter?
The average cost to install a new meter in the 2025-26 fiscal year is $20,400. Please note that this is an estimate and the actual cost varies based on project scope.
New Fire Service
What is the process to install a new fire service?
The District will determine the appropriate meter size based on the information provided in the completed water meter clearance form. A utility plan will need to be created and provided to the District. The District will provide a cost estimate. Once the cost estimate is paid, then the District will apply for the necessary permit(s). Once the permit is issued, the District will coordinate to schedule the work and install the new fire service(s).
How long will it take to install a new fire service?
It takes up to 4 weeks to provide a cost estimate based on timeliness of communication. Typically, it takes up to 6 weeks for the permit(s) to be issued.
What is the cost to install a new meter?
It takes up to 4 weeks to provide a cost estimate based on timeliness of communication. Typically, it takes up to 6 weeks for the permit(s) to be issued.

